Privacy Policy

Last updated: 16/072026

Scene Creative respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what personal information I collect, how I use it, who it may be shared with, and what rights you have.

Who I am

Scene Creative is the public-facing brand of Jason Rae, a registered business based in Jersey, Channel Islands.

Scene Creative provides website design, digital marketing, photography, video, graphic design, branding and related creative services.

For the purposes of data protection law, Jason Rae trading as Scene Creative is the data controller for personal information collected through this website and during enquiries or client projects.

Email: [email protected]
JOIC registration number: 102316

Information I may collect

I may collect personal information when you contact me, use this website, submit a form, use live chat, request a quote, or work with me on a project.

This may include:

  • Your name
  • Business name
  • Job title or role
  • Email address
  • Phone number
  • Website address
  • Social media or business profile links
  • Information you include in an enquiry form, live chat message or email
  • Project details, briefs, feedback and files you provide
  • Images, video, documents or brand assets supplied for a project
  • Billing, invoice and payment-related information
  • Website usage data, such as pages visited and how people interact with the site
  • Technical information such as IP address, browser type, device type and referral source

I do not intentionally collect sensitive personal information through this website. If you choose to send sensitive information as part of an enquiry or project, I will only use it where needed to respond to your request or deliver the agreed work.

How I collect information

Information may be collected when you:

  • Complete a contact form
  • Email me directly
  • Use live chat or messaging features
  • Ask for a quote or proposal
  • Become a client
  • Provide content, photographs, videos, documents or files for a project
  • Interact with this website
  • Consent to analytics, marketing or tracking cookies where required

How I use your information

I use personal information to:

  • Respond to enquiries
  • Provide quotes, proposals and project advice
  • Deliver website, marketing, design, content or creative services
  • Communicate with you about a project
  • Manage project files, feedback, approvals and revisions
  • Provide website hosting, support or maintenance where agreed
  • Manage billing, accounts and administration
  • Improve this website and understand how people use it
  • Measure marketing activity and website performance
  • Set up and manage digital marketing campaigns where agreed
  • Keep records of work, communication and project decisions
  • Meet legal, accounting and business obligations

Lawful basis for using your information

Depending on the situation, I may use your information because:

  • You have asked me to take steps before entering into a contract, such as preparing a quote or proposal
  • It is necessary to deliver services under a contract
  • I have a legitimate business interest in responding to enquiries, managing client work, improving services and maintaining business records
  • I need to comply with legal or accounting obligations
  • You have given consent, for example for certain cookies, tracking or marketing communications where required

HubSpot forms, live chat and CRM

This website may use HubSpot forms, live chat and CRM tools to manage enquiries and communication.

If you submit a form, use live chat or otherwise contact me through HubSpot-powered features, the information you provide may be stored in HubSpot. This may include your name, email address, phone number, business name, website address, message content and details of your interaction with the website.

HubSpot may also use cookies and tracking technologies to help manage visitor interactions and understand website activity, depending on your cookie choices.

Cookies, analytics and tracking

This website may use cookies and similar technologies to help it work properly, understand website usage and support marketing activity.

This may include tools such as:

  • Google Analytics
  • Google Ads tracking
  • Meta Pixel
  • HubSpot forms, CRM or live chat tools
  • WordPress, hosting or security-related cookies
  • Cookie consent tools such as Complianz

Some cookies are necessary for the website to function. Others, such as analytics or advertising cookies, will only be used where required consent has been given through the website’s cookie settings.

You can find more information in the Cookie Policy.

Marketing communications

If you contact me, enquire about a service or become a client, I may contact you about your enquiry, project or related services that may be relevant to you.

I do not sell mailing lists or send unrelated marketing messages. If you no longer want to receive non-essential communication, you can ask me to stop at any time by emailing [email protected].

Photography, video and project content

Some projects may involve photography, video, interviews, testimonials, staff images, client-supplied files or other content that includes identifiable people.

Where this applies, I will use that content only for the agreed project purposes, such as website design, marketing materials, social content, advertising, print design or video production.

It is the client’s responsibility to make sure they have appropriate permissions from employees, customers, guests, participants or other individuals featured in any content they provide to me for use in a project.

If I am asked to capture photography or video directly, we will agree the intended use of that content as part of the project.

Portfolio and showcase use

I may refer to completed client projects in my portfolio, featured work, proposals, social media or marketing materials, unless agreed otherwise.

This may include business names, website screenshots, brand visuals, photography, video stills or a description of the work delivered.

If a project is confidential or you would prefer certain work not to be shown publicly, please let me know.

Who I share information with

I may share personal information with trusted third-party providers where needed to run my business, manage this website or deliver services.

These may include:

  • Website hosting providers
  • Email, form and website delivery services
  • HubSpot, where forms, live chat, CRM records and enquiry details are used to manage communication
  • Analytics and advertising platforms, such as Google and Meta
  • Payment, bookkeeping or accounting providers
  • Cloud storage and file-sharing services
  • Website security, backup and maintenance tools
  • Freelancers, contractors or specialist suppliers working with me on a project
  • Legal, accounting or professional advisers where required

I only share information where it is necessary and appropriate.

If I work with other freelancers or suppliers on a project, I will only share the information they need to carry out their part of the work.

International transfers

Some third-party services used by Scene Creative may process or store data outside Jersey, the UK or the European Economic Area.

Where this happens, I rely on the safeguards, contractual protections and data protection measures provided by those service providers, where applicable.

How long I keep information

I only keep personal information for as long as needed.

As a general guide:

  • Enquiries may be kept for a reasonable period so I can follow up or refer back to previous communication
  • Client project records may be kept while work is ongoing and for a reasonable period afterwards
  • Accounting, invoice and payment information may be kept for the period required by legal, tax or accounting obligations
  • Website analytics data may be kept according to the retention settings of the relevant analytics platform
  • Project files may be retained where useful for ongoing support, future updates or client reference, unless deletion is requested and no longer needed

If information is no longer needed, I will delete it, archive it securely or anonymise it where practical.

How I protect your information

I take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

This may include using secure systems, password protection, access controls, reputable service providers, website security tools, backups and appropriate file storage.

No online service can be guaranteed to be completely secure, but I aim to keep personal information safe and only use it for appropriate business purposes.

Your rights

You have rights over your personal information.

Depending on the circumstances, you may have the right to:

  • Ask what personal information I hold about you
  • Request a copy of your information
  • Ask for incorrect information to be corrected
  • Ask for information to be deleted
  • Object to certain types of processing
  • Restrict how your information is used
  • Withdraw consent where processing is based on consent
  • Ask for your information to be transferred where applicable

To make a request, email [email protected].

I may need to confirm your identity before responding to certain requests.

Children’s information

This website is not aimed at children and I do not intentionally collect personal information from children through this website.

If a project involves content relating to children, such as photography, video or website content for a client, appropriate consent and safeguarding arrangements should be agreed with the client before that content is used.

Complaints

If you have concerns about how your personal information is handled, please contact me first so I can try to resolve the issue.

You also have the right to contact the Jersey Office of the Information Commissioner.

Website: jerseyoic.org

Changes to this policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this website.